Fine Chocolate Industry Association Privacy Policy
We want to inform you about the Fine Chocolate Industry Association privacy practices. We want you to understand the purposes for which we collect information about your membership. And we want to be sure that we have your consent to continue to collect, use and disclose your personal information for those purposes.
Maintaining the privacy and protection of your personal information has always been a priority at FCIA. We are currently updating our privacy policy and terms of use to comply with current best practices such as SOPIPA law in the US, CASL/PIPEDA in Canada, and GDPR in Europe.
The following is a brief summary of our privacy practices.
Why we collect personal information
FCIA collects some basic business information on our members and partners that is necessary to:
- maintain a responsible relationship with you and to provide ongoing service.
- understand your needs and preferences. We maintain a record in the database, and we may ask for additional information so that we can serve you better.
- manage and develop our association and operations. For example, we analyze visitor usage of our networks and facilities to help us manage them efficiently and plan for future growth.
When do we disclose personal information?
There is a variety of circumstances where we may need to disclose some information about our members. An example might be sharing member's personal or business information to a company or individual employed by the association to perform functions on its behalf, such as database administration and data processing.
Any such disclosure of a member's personal information is made on a confidential basis with the information to be used only for the purpose for which it was disclosed.
We may disclose a member's personal information to a public authority or agent of a public authority, if in the reasonable judgment of the Fine Chocolate Industry Association, it appears that there is imminent danger to life or property which could be avoided or minimized by disclosure of the information.
In conjunction with special offers or programs, we may disclose a member's personal information to our program partners, or to third-party agents responsible for administering such offers or programs. Any such disclosure is made on a confidential basis with the member's express consent.
How do we protect your personal information?
In order to protect your personal information and your right to privacy, the Fine Chocolate Industry Association:
- will not collect, use or disclose your personal information for any purpose other than those identified above, except with your consent;
- will protect your personal information with appropriate security safeguards;
- will protect the confidentiality of your personal information when dealing with other companies;
- will strive to keep your personal information as accurate and up-to-date as is necessary for the purposes identified above; and
- will honor any request you may make for access to your personal information.
What are your choices?
We would like to have your consent to continue to collect, use and disclose your member information for the purposes identified above. However, you do have choices and can refuse or withdraw your consent as follows:
You may have your name removed from our telephone, mail or email marketing lists. We use these lists to inform you of relevant products, services and special offers that may be of benefit to you.
You may choose not to provide personal information to us, or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, in either case, this may limit our ability to serve you.
If you have any questions or concerns about our privacy practices, contact us at the phone or email indicated at the bottom of this page. Otherwise, we will assume that we have your consent to continue to collect, use and disclose your member information for the purposes identified above.
1 On this site, the words "we" refer to the Fine Chocolate Industry Association.
2 The Fine Chocolate Industry Association Privacy Code does not limit the collection, use or disclosure by the association of information that is publicly available. This includes: (a) a customer's name, address, telephone number, and e-mail address, when listed in a directory or available through directory assistance; and (b) other information about the customer that is publicly available and is specified by regulation pursuant to the "Personal Information Protection and Electronic Documents Act".
The Fine Chocolate Industry Association Privacy Code and the privacy practices described in this site are subject to the provisions of all applicable legislation and regulations.
Contact Us
If you have a complaint, dispute, or questions regarding this Policy or our treatment of your Personal Data, please contact us at:
General Contact
Bill Guyton
b.guyton@finechocolateindustry.org
Please allow up to 30 days for us to reply.